Support Center

How can we help?

Our engineering team is standing by to assist with technical issues, custom integrations, or account questions.

bug_report

Technical Issues

Problems with assessments, AI scores, or platform functionality

business

Enterprise Sales

Custom tasks, volume pricing, and enterprise features

api

API & Integrations

Technical questions about API implementation and webhooks

person

Candidate Support

Help for developers taking assessments

Send us a message

Frequently Asked Questions

How do I reset my password?expand_more

Go to the login page and click 'Forgot Password' to receive a reset link via email.

Where can I view my assessment history?expand_more

Navigate to Dashboard > Signal History to see all your completed assessments and scores.

How long does evaluation take?expand_more

Most evaluations complete within 5-10 minutes. Complex submissions may take longer.

Can I dispute my assessment score?expand_more

Yes, contact support with your session ID and we'll review the evaluation.

Is my code kept confidential?expand_more

Absolutely. Your code is only used for evaluation and is not shared with third parties.

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